Archive for the ‘ShopSite’ Category

What’s in a name – Naming conventions for file names, products, and more

Tweet Whats in a name? For Mr. Shakespeare and his cast of players perhaps nothing but when it comes to computers, the make up of a name can have great meaning and power. It’s important to note that how you name a file, product, SKU, etc. can become an issue especially if you become too […]

Dealing with ShopSite Date Formats in Custom Reports

Tweet Previously we went over creating your own reports from the data that ShopSite collects via orders. Another source of information is registered customers. A question that comes up for both of these is how to deal with the date information provided by ShopSite. Unfortunately Excel does not understand this date format so we’ll have […]

ShopSite Version 12 SP2 – Product List Changes

Tweet Since the release of ShopSite version 12 SP2 the most surprising update for many customers has been been the new List of Products screen.  A variety of new options have been added and prior features have changed a bit but are all still there.  In this blog post we’ll highlight those changes. The New […]

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ShopSite Version 12 SP2 – What’s New?

Tweet ShopSite has released their Version 12 Service Pack 2 (SP2) upgrade, and as always it includes a variety of new features and bug fixes which makes this a valuable upgrade for all ShopSite merchants. A full list of new features can be found on the ShopSite website here: http://www.shopsite.com/help/12.2/en-US/new-features.html ..and here are some highlights! […]

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Creating Your Own Reports from ShopSite Orders

Tweet While ShopSite comes with an easy to use, built-in reporting system; sometimes you need a more detailed or specific report. If you keep past orders in ShopSite you have a wealth of knowledge at your disposal. Report, What Report? For example, say a new add-on or option becomes available for a popular product you […]

ShopSite Tip – Viewing Your Customer’s Cart From A Contact Form

Tweet Customers don’t always provide enough details to answer their question on the first attempt, so wouldn’t it be great to see what they have in their shopping cart? With just a few lines of JavaScript code, you can! In this post we’ll show you how to include a link to the customer’s shopping cart […]

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Four Methods to Handle Taking Phone Orders in ShopSite

Tweet Depending on how your business operates, you may find yourself or your staff entering customer orders directly into ShopSite as part of your daily routine. If that’s the case then you may run across a notification message when entering orders that says: Ship to Zip/Postal Code has changed. Shipping rates need to be recalculated. […]

ShopSite Tip – Quick Tips For Template Editing

Tweet Custom templates are very powerful and are easy to edit in ShopSite, but when you first get started with them it can be confusing to find what you need to edit and how to go about making those changes. In this blog post we’ll review the following: Where templates can be viewed/edited How to […]

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USPS Rate Change Issues with Priority Mail International

Tweet On Sunday, May 31, 2015, the US Postal Service (USPS) released an update to their rates and services. One of the changes they made was: Origin ZIP Code required for Priority Mail International to Canada Sounds like a harmless change, but it has caused a few headaches with many ecommerce applications that offer USPS […]

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ShopSite Tip – Creating a “Special Order” Product

Tweet Do you ever need to charge an extra fee to your customer’s credit card, or someone needs to place a custom order for something that isn’t available on your site?  It’s easy to process that payment online through your store using ShopSite’s Variable Price feature.  In this post we’ll show an example of how […]

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