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Unlike business organizations that focus on complaints, RatePoint is dedicated to promoting businesses that consumers feel are high quality, while making the interaction between your business and the consumer seamless. LexiConn has partnered with RatePoint to offer this service at a greatly reduced price (free 1st year membership, $99 annually afterwards, a 33% savings off of the retail price).
RatePoint provides your business with a sophisticated consumer feedback management system, which allows you to receive business reviews, and help you resolve customer issues in an efficient manner.
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Benefits include:
- Powerful Customer Feedback Management System
- RatePoint Reputation Seal for your website to increase sales
- A Listing in the SEO optimized RatePoint Business Directory for better search results
- Annual renewal rate of only $99 through LexiConn (normally $149.95)
SIGN UP NOW
(free first year membership through August 31, 2008)
RatePoint provides businesses with a feedback platform that is accessed through a badge placed on your website. When clicked on, this badge, which is also accessible through a unique URL for businesses without a web presence, provides your customers with the ability to submit and read reviews about your business. You can then manage this feedback through the RatePoint business portal.
The key to success in this program is actively encouraging feedback. When businesses proactively encourage reviews, they can see an increase of feedback upwards of 40%, generally positive. This is accomplished by linking the RatePoint badge in visible places on your website, and in places such as the checkout process and on your receipts. In addition you can place the unique URL on hard copy receipts, on business cards and advertising.
RatePoint authenticates feedback by requiring e-mail and telephony verification to make sure a review is real. Should you receive negative feedback, you are provided with the tools to reach out to a customer and try to resolve the issue, turning a bad experience into a great one.
SIGN UP NOW
(free first year membership through August 31, 2008)
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