"Lexiconn is the third hosting company I have used in the nine years that my website has existed, and I am amazed at how far superior the service is to
that of my prior hosts. My phone calls and emails have each been answered promptly, and I have never been unable to contact tech support. It has been an incredible relief to be able to get my technical questions answered at once, since I need to concentrate on selling shoes, not keeping a website functioning. Lexiconn's services are worth twice the price to me (but I'm glad to get them at this reasonable price!) "
Liz Coughlin
BridalShoes.com
"LexiConn Internet Services, Inc., is truly a premier web hosting operation. As a website developer and administrator for several organizations (all of which are hosted by LexiConn), I appreciate LexiConn's savvy, prompt and courteous technical support, it's superior service levels, and LexiConn's dedication to its customers.
Goose Creek Associates does not normally provide endorsements, but our positive and fruitful experiences with LexiConn make it a pleasure to break our own rules. We can unreservedly recommend LexiConn for outstanding internet services, a great pricing structure for almost any budget, and technical support that must be rated among the highest in the industry."
Richard D. Papot
President
RDPapot@goosecreek.net
Goose Creek Associates
"You're clearly the most competent hosting service I've used in the 11 years I've been in business. My clients' websites are up and running within two hours, and you've never made a mistake in setting up one of my sites.
Your reseller program discounts are generous, and you treat me like a valued friend, not just another client.
Thanks. I like using your services."
Dave Murphy
Damar Group, Ltd.
Founding Member ITrain - International Association of
Information Technology Trainers - http://itrain.org
"It's ironic: the Internet has made instantaneous communication available to just about everybody, yet one of the biggest complaints heard about many Internet-related businesses -- like web hosting companies -- is something like this:
"I don't know if they got my message or not!"
"Haven't heard anything yet..."
"Can't seem to get in touch with the right department."
Not so with Lexiconn. I can't remember ever dealing with a company that was so consistently responsive to questions, requests for help, etc. As modern business happens more and more in "real time" this is an enormous advantage.
Their services are excellent; they are constantly adding and modifying their offerings as new technologies emerge (although they don't jump on everything that comes along, which would drive everybody crazy). Even though I haven't met them -- I'm 3000 miles away -- I get the strong impression that they're pretty nice guys as well.
This last is important, of course, but I mention it last. Let's face it, everybody has access to the same technologies. But it's the weak link in the chain that gets our attention, and frequently that link is communication...
And these guys have that one mastered."
Marc C. Linn
http://www.acerbis.com
mclinn@adnc.com
"To LexiConn - As you know, our site, wrightslaw dot com, is devoted to providing legal and practical information (statutes, regulations, cases, articles, etc) for parents of children with disabilities. We also have information for attorneys and educators. Our first book, Wrightslaw: Special Education Law goes to press today.
We just want to let you know how pleased we are with all of the assistance you have provided to us in getting our first site, wrightslaw dot com, and now our second site and our daughter's own site up and running. Our ShopSite store has been so easy to implement and use. We already have orders for almost a thousand books even before our book comes back from the printer, just by using our majordomo list. The list has been growing steadily and is close to 6000 subscribers.
We appreciate the easy access to live staff, the quick replies to our questions, and the extensive help you have given us. It seems that no one ever sleeps at LexiConn and help is an email or phone call away, 24 hours a day. Many thanks."
Pete and Pam Wright
http://www.wrightslaw.com
"A quick note to tell you how pleased I have been with the level of service and support at Lexiconn. I have hosted with the "big boys" in the past and have been stuck in endless support queues. I use pay-per-click advertising and cannot afford any downtime - let alone downtime while I wait for someone to call me back. Never being able to reach anyone during outages cost me so much money that I had to find another solution.
Lexiconn came highly recommended as providing the same (and even better!) reliability as the big names, but with real people who respond very quickly. Want to save some money in both the short and the long run? Leave Verio and the like in the dust and sign up at Lexiconn."
Steve Blackwell
e- Wedding Bands
"There are several characteristics of good customer service: listening skills, verbal skills, product knowledge, responsiveness, good manners,
patience, professionalism, etc., plus all the training and structural work
that precedes the delivery of these characteristics. On the few occasions
we have had to call Lexiconn for trouble-shooting, each person that answered
the line has displayed these characteristics. Another indicator of good
customer service is not having to contact the customer service staff often
and that is also our experience with Lexiconn. When one is a small company,
it's nice to know that we get the same good service the big guys get."
Denny
davekahle.com
"This thank you is long overdue. THANK YOU Lexiconn for providing the most top-of-the-line hosting! After going through 3 hosting services over 5 years time, I'm thrilled that I was referred to you. Your team is knowledgeable, professional, and provides the best customer service I've ever experienced. Finally, a company that doesn't outsource.
I don't believe that my site has ever gone down in the 1-1/2 years I've been with you. What a track record to be proud of. I appreciate that you're always easy to reach, and go out of your way to assist me with even the smallest requests. Additionally, your customization of my cart to meet my needs is greatly appreciated.
Lexiconn, you are the "boutique" of hosting companies! Thank you for everything."
Lynn Goldfinger
Owner
Parishotelboutique.com
"I wanted to let you know how happy we are with your hosting of our website, themaninthemoon.com. We switched to your services a couple of months ago because our website was experiencing a lot of down time with our previous host. Since we have been on Lexiconn's network, our website has not been down once.
We were quite nervous about switching hosts because our site does a high volume of sales and we did not want to experience any down time. You and your staff made the transition very easy for us, walking us through each step with clear and concise instructions. It was very nice to talk to technicians that could explain procedures to the average person who has very little technical savvy.
We are extremely pleased with your fast, efficient and responsive customer service. We have had a problem with our Shop Site shopping cart and you have responded to our emails within 30 minutes, even in the wee hours of the night. I think that any webmaster would agree that good customer service is a number one priority when choosing a hosting service.
Just as bad news travels fast, so does good news. We will certainly let our fellow webmasters know of the excellent all around service provided by Lexiconn. Thank you very much and keep up the good work."
Jacqueline Berger
President
http://www.themaninthemoon.com
"In September 1997, I switched over my main site from a web- hosting firm that I was unsatisfied with. After many frustrating confrontations with them, I knew it was time to move.
We all know that many web-hosting companies promise you the world, but you don't know what they are really like until after you have signed up and spent many countless hours on your site.
When I was exploring potential hosts, I sent out several email inquiries - not only to see if they had what I required, but also to check their response time. Right away it became clear that LexiConn was ahead of the game. The several inquiries (as well as one telephone call - answered promptly) through email were all answered within hours of the inquiry being sent.
Since being with LexiConn, I have had nothing but exceptional service and support from both Robert and Jason. I have since moved two other sites I manage over to LexiConn, and recommend them to anyone that is looking for a web-hosting company.
If I were to rank them on a scale of ten, they would receive an eleven!
Keep up the excellent work guys!"
Dave Stirling
Manager of: oxytherapy.com, o3zone.com, life-ext.com
"I used to think all hosting companies were the same. Most provide lousy service combined with inexperienced support. This can be very frustrating to say the least. I'm happy to say that I no longer have to deal with this and neither do you. This is thanks to Lexiconn Internet Services, Inc.
I can't say enough good things about this company. They made switching over a breeze. They handled it all, from transferring files to setting up e-mail accounts. I couldn't believe the level of service I received when I first signed up with them. Thanks to Rich, Rob, Manny and the entire staff at Lexiconn, the migration stage was effortless on my part.
These guys are extremely helpful, knowledgeable and friendly. They also answer e-mails within minutes. In addition to their high quality customer service, the hosting is the absolute best I have ever experienced. I couldn't be more pleased with Lexiconn. I already have two accounts with them and I'll be referring their services to others.
I very highly recommend Lexiconn Internet Services, Inc. for all your hosting needs. After dealing with this company, you'll wonder how you ever dealt with any other hosting company!"
Frank Mangano
President
Mangano Publishing, Inc.
http://www.naturalhealthontheweb.com/
"I use over a dozen hosting companies and the people at Lexiconn.com are the most helpful and knowledgeable I've ever had the pleasure of working
with. I highly, highly recommend LexiConn hosting...bar none."
Ron Rougeaux
Fashionscarvesandshawls.com
http://www.fashionscarvesandshawls.com/
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"We feel we have gained a business partner with Lexiconn. Your response
time, knowledge and general helpful, professional attitude has impressed us
beyond words. Your support team goes above and beyond basic support every
time we contact them. Many times I have asked how to do something and they
respond with a complete answer and then offer to do it for me. Their
answers to my questions are detailed and with deeper background information
to help me make a decision. Support is outstanding and uptime is perfect.
We are thrilled to have found a host that cares and offers true customer
service. Thanks Lexiconn!!"
Dana
MLSC, Inc.
www.HomeHealthTesting.com
"Over the past year and a half I have gone through two intense periods of research looking for the perfect hosting company for my needs and the needs of my clients. Both times I came up with Lexiconn as #1 in relative price, selection of services, quality of service, attention to customer needs and technology advances and promptness and courtesy in dealing with support issues.
Thank you for helping to keep my business running smoothly and my business name a trusted one!"
Mary Makowsky
Max Media Solutions
Your Web Site is Waiting...
"I just HAVE to say how EASY and WONDERFUL the store setup process has been. A large part of the kudos have to go to the ShopSite people for designing bullet-proof templates and overall a spiffy front end to make page and product generation smooth and easy.
But also everyone at LexiConn has been extremely knowledgeable, helpful, and pleasant. (I hate it when a Customer "Service" organization have extremely pleasant individuals who are totally lacking in knowledge, providing useless information and only increasing your frustration. You folks have it exactly, dead-on right.) It has been a real pleasure, so thanks very much. You really do deliver as advertised."
Carole
http://www.privatechefonline.com
"We very much appreciate your speedy attention to any and all customer
service requests concerning our website. You treat our web commerce
issues as seriously as we do and always give us prompt attention to any issue or question that we have.
Our website ecommerce has grown by 40% this year and we believe that
your ongoing notifications of new ecommerce features and the great
service and support that we get from LexiConn have played a big part
in this growing success. Thank you for providing us with such great
ongoing website support for over 4 years."
Jan Liverance
AT PEACE MEDIA
"I guess I would have to have mixed feelings about recommending Lexiconn. On the one hand the service has been terrific. Particularly amazing has been the speed with which I get responses to inquiries (often within minutes! and at night and on weekends too...). And the responses always address all questions asked. On the other hand I'm not sure whether I want the rest of the world to know about it - will they be able to maintain this service with high growth ? :-) Actually I'm trusting that they can. I've been very impressed with them."
John Nash, satisfied customer.
African Crafts Online
"Hats off to Lexiconn and much appreciation for:
*Superior Service with no down time experienced.
*Integrity in hosting (no porno etc allowed).
*Personal helping hand when needed with a very quick response.
*Good steady growth without software glitches.
*Keeping costs down with a very fair rate structure.
*A business culture that offers and creates a feeling of being in partnership with its customers.
*Visionary position and a very positive attitude."
George L. Cooper, Chairman
On-Hand Adhesives, Inc.
P.S. Lexiconn also hosts five additional sites for our company plus two other non-company sites.
"I'm extremely happy with the service/support at Lexiconn. We've experienced *no* downtime in the 8 or so months we've been with them. In fact, they just completed a total server/line changeover. The new server/lines deliver pages even faster now, and the amazing thing was that we had zero downtime during the changeover. Jason and Rob at Lexiconn really stay on top of it all, and it showed during this recent changeover. A less than professionally run ISP would have easily choked on such a massive undertaking.
I *highly* recommend Lexiconn."
Jeffrey
www.mesaperformance.com
"Dear Lexiconn, This is proof positive that customer service means a lot to you. It shows in the way you give it back to your customers. No other company was willing to provide space for a non-profit organization (church)at your basic price.....and what we get for the $29.95...Wow! It's wonderful and great to know that as our site grows, we have room to do so and a staff that can answer our many questions. Thanks Lexiconn!"
Sincerely,
Heartland Community Church
"I just wanted to let you know how pleased I am with the customer service I have received from Lexiconn. I have, on several occasions, used your email support services through my WebSiteMarketingPlan.com account. I always receive a prompt personal reply - usually within the hour - no matter what the hour or day. Your technical support personnel seem genuinely interested in helping. Twice, Rob M. has enabled or added features in response to my requests.
In my experience, the email response from Lexiconn has been far superior to most other businesses. I greatly appreciate it."
Regards and thanks,
Bobette Kyle
http://www.websitemarketingplan.com/
"We have been working with LexiConn.com for over 2 years now. They host our Blue Mountain Ostrich Products web site. The LexiConn server is extremely fast and many of our customers visiting our web site comment on that fact. There is very little down time with LexiConn, I have not noticed any interruption of service in the 2 years we have been with them.
LexiConn has one other SUPERIOR service that most servers have forgotten about--CUSTOMER SERVICE! The people at LexiConn are most helpful on things relating to their systems, setups, and so on. If I ever have a question or concern, they are NEVER more than an email away. What is even more remarkable, all emails I send them are answered "same day" or next morning! I know of no other server personnel that pays this close attention to detail in their customer support.
In closing, LexiConn is the place to be if one is looking for "trouble-free" hosting at a reasonable cost for services rendered. It has been a JOY for Blue Mountain Ostrich Products, Inc. to work with LexiConn.com."
Daryl Holle, President
Blue Mountain Ostrich Products, Inc.
Blue Mountain Feeds, Meat, Leather, Oil!
http://www.blue-mountain.net
"Ok guys, about time I gave you three thumbs up! How long have we hosted our sites with you? Seems like a few years now. I host three or four, maybe more commercial web sites on Lexiconn and the level of service is way up there. We now live in the remote Chiricahua Mountains in south eastern Arizona and sell our products worldwide. Lexiconn is a major part of our business success, allowing us to live and work in GODS COUNTRY.
Continued success to you and our thanks for your service."
Mike Barnacastle & Family
MJ Sales, Inc.
PO Box 166
Pearce, AZ 85625
"We rely on the staff of Lexiconn as a VITAL partner with our web development projects. Over the 5 plus years that we have hosted our sites with them they have always been there and willing to help. They educate us when we need it and take the bull by the horns when matters are out of our scope."
Frank Cugini
Synergy Soup Interactive
"We've hosted with many companies since we opened our first website in 1996. Most were "OK" but a few were horrible - hard to get hold of and with many more excuses than solutions. We've had a managed server with LexiConn for over a year now and find LexiConn to be head and shoulders above any other company we have used. They are very easy to get hold of and have solved the rare problems that we've had within minutes of when we first reported the problem to them. They have also provided us some excellent advice and custom programming. If you want a company you can really rely on, I heartily recommend LexiConn."
Wayne Bennett
Owner Operator
GPSNOW.com
MapNow.com
4x4BOOKS.com
In the short time we have been with Lexiconn, the service, performance and assistance has been top-notch. We are very happy with Lexiconn, and hope the arrangement continues indefinitely. Thank you for providing an excellent service."
Rob Faber
Kathy Faber Designs LLC
"Since the year 2000 we have had an online presence. During this time we have
tried four other hosting companies. LexiConn was the fifth one. We decided
to give it a try in February 2007. Since then we can state that the service
and value we have received is far above that of any of the previous hosting
companies. A few examples of why we say this:
1. Ease of getting up and running: They made the task of getting the website
up and running extremely easy. This was especially true with their Shopsite
offering.
2. Customer support: When a technical question is submitted you'll always
receive prompt and informative response.
3. Value: We use one of their dedicated server packages. The package has
been very easy to use and inexpensive.
4. Uptime: Each of our previous hosting companies have experienced various
downtime. This resulted in lost sales. Not so with LexiConn. If there is any
downtime its very rare, short lived and just for maintenance or server
upgrade."
Tim Sweeney
Belden Motosport
http://www.cycleluggage.com
"I've been building websites since 1995, and during that time, I've dealt with quite a few Internet hosting providers. But those days of seeking a dependable host are over because I've found the best host possible: lexiconn.com. Their customer service is awesome!"
Kip Shaw
Sunnykitchen.com
http://sunnykitchen.com |