That doesn’t sound like a very pleasant experience. We’ve heard horror stories and great stories like this one from our client. Seems there is no consistency in terms of dealing with Groupon.

Buyer beware I guess. Thanks for the feedback!

I received a call asking me if I would like to do an offer as a merchant and said yes. It has been at least six weeks, and I have a signed contract and when I called today they said they had no record of me. When I complained to my rep he sent me a youtube video of a restaurant saying how happy they are with groupon.

I have been blown off twice, never apologized too, told my inquiry was not returned because my rep was in another city, and now they have completely lost my file and apparently I no longer exist. This is ALL after having sent me information, signed a contract, and being told I would have something first by end of August and then by first week in September.

These people are dunces and should be regarded as nothing short of that.