Comments on: 10 Top ShopSite Add-ons for Your Ecommerce Store https://www.lexiconn.com/blog/2009/10/10-top-shopsite-add-ons-for-your-ecommerce-store/ All about e-Commerce, ShopSite, and Web Hosting Thu, 16 Dec 2021 19:59:25 +0000 hourly 1 http://wordpress.org/?v=4.2.1 By: Rob Mangiafico https://www.lexiconn.com/blog/2009/10/10-top-shopsite-add-ons-for-your-ecommerce-store/#comment-576 Thu, 19 Nov 2009 18:40:05 +0000 http://www.lexiconn.com/blog/?p=545#comment-576 Chris,

Yes, that would be handy. Currently that is not supported. We’ll add it to our feature wish list for a future version. :)

Maybe ShopSite will add this feature in the software itself to capture declined transaction data so it can be easily reviewed.

Currently, you can go into your gateway control panel and review declined transactions daily, hourly, etc… and each declined charge should have contact info that you could use to follow up with customers.

]]> By: Chris https://www.lexiconn.com/blog/2009/10/10-top-shopsite-add-ons-for-your-ecommerce-store/#comment-575 Thu, 19 Nov 2009 18:30:15 +0000 http://www.lexiconn.com/blog/?p=545#comment-575 If it doesn’t already do it, it would be great to see an extension of the “cart abandonment module” that somehow captures failed credit card attempts with reasons.

If customer leaves because of CC troubles, and/or if there are fraudulent attempts on the site, both would be nice to know.. In former case, an email to cust service here could allow us to potentially rescue an otherwise lost sale..

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