https://www.lexiconn.com/blog/2009/09/silence-is-not-golden-5-tips-for-extraordinary-customer-service/ All about e-Commerce, ShopSite, and Web Hosting Thu, 16 Dec 2021 19:59:25 +0000 hourly 1 http://wordpress.org/?v=4.2.1 https://www.lexiconn.com/blog/2009/09/silence-is-not-golden-5-tips-for-extraordinary-customer-service/#comment-170 Thu, 17 Sep 2009 15:29:03 +0000 http://www.lexiconn.com/blog/?p=460#comment-170 Thanks Kristina. Glad you enjoyed the Scotty reference.

]]> https://www.lexiconn.com/blog/2009/09/silence-is-not-golden-5-tips-for-extraordinary-customer-service/#comment-168 Thu, 17 Sep 2009 14:59:49 +0000 http://www.lexiconn.com/blog/?p=460#comment-168 Very good post. All of these points are very well made and taken from your example. I love the Scotty reference. He’s one I haven’t thought of before. I wish more businesses would take this advice more to task.

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