Archive for October 2009

One Simple Security Warning Can Ruin Sales

Don’t let one simple security warning during checkout ruin your sales. Take the time to verify the entire secure checkout process runs smoothly, and does not put up any roadblocks to stop customers from completing their order. There are a few simple items to check that can help insure a 100% safe and error free checkout.

Top LexiConn Tweets – Oct. 4 – 17

A select few Twitter gems from the past two weeks.

What Are People Saying About Your Company?

In today’s fast paced real-time online world, it’s not enough to only manage the conversation taking place on your website and via email. You need to know what is being said and published about your company and your competitors. And you need this information to be easy to find and digest. Fortunately, there are a few tools that make all of this quite manageable.

Google Helps With Malware Detection and Removal

As Malware injection attacks continue to increase in frequency on websites, Google has released more information and new features to help webmasters combat and remove malicious code from their websites. Here is a look at two of these new options from Google.

Why Bad Customer Reviews Are Often a GOOD Thing

Although a merchant’s first reaction to a negative customer review of a product might be to delete that submission, allowing “bad” reviews on an ecommerce website will likely have a positive impact on sales and more satisfied buyers. The old saying “Any press is good press” applies to customer reviews as well.